Contact us
Do you have any questions or need help? We're happy to assist you! But perhaps the answer is already waiting for you. We recommend checking our FAQ first. This is the fastest way to get answers to frequently asked questions about orders, shipping, returns, and more.
Frequently asked questions
Where are Safebestie products made?
All Safebestie products are designed and manufactured in our own overseas facilities to ensure high quality standards and ethical working practices.
Which payment methods do you accept?
We accept various payment methods, including iDeal, Bancontact, credit cards (Visa, MasterCard, American Express), Shop Pay, Google Pay, and Apple Pay.
Can I still change or cancel my order?
Changes to orders are possible, but you must email us immediately as we ship orders 1-2 hours after they are placed. Please contact us at info@safebestie.com to request changes or cancellations
How can I return or exchange an item?
Returns or exchanges can be made within 30 days of receipt. Items must be unworn and in their original condition. Please send us an e-mail with your order number and reason to info@safebestie.com
How can I contact customer service?
You can contact our customer service by e-mail at info@safebestie.com We're here to help!
What are the customer service hours?
Our customer service is available 24/7, so we will always provide you with the best service.